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Zapiet Partners

Terms and Conditions

Welcome to Zapiet Partners

Zapiet Partners helps to empower passionate retail professionals of different expertise, by creating a complementary network of industry leading service providers and technologies. Whether you are looking to integrate with one our existing solutions, provide agency style support to our merchants or fulfill last mile deliveries we would love to hear from you.

Below is a simple guide which summarises our partnership program and helps explain how you can take full advantage of all our resources. Let's grow together!

  • Co-marketing
  • Integrations
  • Last mile delivery
  • Route optimization
  • Brand guidelines
  • Data Sharing Policy
  • Terms and conditions

Co-marketing

We truly believe that great partnerships are solidified and more successful when working together. Two heads are better than one! This is certainly true when it comes to marketing. If you are looking to promote your new integration or services please contact our Strategic Partnerships team at partners@zapiet.com.

Creating an integration

By using our low-code APIs you can fast track access to Shopify's 2,000,000+ merchants. Why spend time re-inventing the wheel when instead you can be focusing on solving real world problems. We would also be delighted to offer more convenience and services to our client base. In short, creating an integration provides huge benefit for everyone involved!

Brand guidelines

We believe that the use of branding is one of the most powerful tools a company can have and of course we adore our branding, so we hope you will too! Please be sure to visit our brand kit page, where you will find our logos and additional imagery to help you build your content, as well as promotional videos and product sales sheets.

Data Sharing Policy

  • Based on Shopify Partner Program Agreement, Zapiet is restricted to provide integration Partners with certain data, considered Confidential Information, which includes but is not limited to Merchants' details, store URLs if they are not publicly known, addresses if they are not publicly known, specific business information, technical processes, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary.
  • Zapiet though can share statistics data, which isn't considered Confidential Information, which includes:

    • (A) Statistics based on the stores' geography;

    (B) Statistics based on the stores' industry;

    (C) Statistics based on the number of deliveries;

    (D) Statistics based on plan;

    (E) Store postal codes if they are publicly known.

  • Both Zapiet and Partner agree to use the provided data only to perform the obligations of the Agreement. Confidential Information must be protected and respected. Merchant Data is Zapiet's Confidential Information.
  • Before sharing any data related to our merchants, we require Partners to sign an nNDA which is sent individually to every Partner.
 Please contact our Partnerships Team at partners@zapiet.com to learn more details.

    • By joining Zapiet Partners you are agreeing with the following terms and conditions:

    Terms and conditions

    • All co-marketing content created in partnership with Zapiet and Partner, belongs to both parties.
    • All marketing content and imagery published on our website, newsletter or social media, belongs to Zapiet. If you wish to use it you must credit Zapiet as the author and add an embedded hyperlink to the page where the content was originally published.
    • Misinformation will not be accepted. We will remove or limit distribution of false or misleading content.
    • The inappropriate use of Zapiet's brand assets can result in automatic termination of your permission to use our brand assets.
    • Unless Partner has secured the applicable Merchant's consent first, Partner will not email any Merchant whose email address they have received via Zapiet.
    • Partner will not solicit Merchants to stop using Zapiet services.
    • Partner will not engage in any practices which may affect Zapiet's reputation, including promoting sexually explicit materials, violence, discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, or any illegal or objectionable activities.
    • We reserve the right to remove any content that is not to our standards.
    • We have the right to remove a user from any of our community communication channels.
    • We reserve the right to ask you to remove our logo from any print and digital materials if we think it may be affecting the brand trustability or damaging the company's reputation.
    • We reserve the right to change the terms of the Zapiet Partners program at any time. If a significant change is made, Zapiet will provide reasonable notice by email, or in the Partner Dashboard.
    • We reserve the right to end any partnerships at any time. If the Agreement ends, Partner must stop using and return to Zapiet all Zapiet creative material.
    • As a partner, you grant us permission to use your logos in digital marketing campaigns and websites referring to partners.
    • All information and intellectual property you have access to as a result of your participation in the Partner Program belongs entirely to Zapiet.
    • We don't compensate financially in case of an outage in our systems or down-times of our software and customer support services. We do not currently provide dedicated support or account managers for integrations created using our APIs. Instead, you will have direct access to our entire team via live chat, email and phone. Should your business require an SLA, please contact our Partnerships Team at partners@zapiet.com.

    Updated in April 21st, 2023

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